Consumer Information (22 TAC §531.18)
The legislature has determined that it is important for consumers of real estate services to know where they can file complaints or apply for assistance from real estate recovery funds when they have a problem with a license holder. Effective February 1, 2016, Texas Real Estate Commission (TREC) promulgated a new Consumer Protection Notice form and amended rule §531.18 regarding requirements for delivery of the new mandatory form. Each active real estate broker shall provide the mandatory notice form by
• displaying it in a readily noticeable location in each place of business the broker maintains; and
• providing a link to it labeled "Texas Real Estate Commission Consumer Protection Notice," in at least a 10-point font, in a readily noticeable place on the homepage of the business website of the broker and sponsored sales agents.